{"id":193,"date":"2022-01-06T21:45:23","date_gmt":"2022-01-06T21:45:23","guid":{"rendered":"https:\/\/maabrethren.com\/?page_id=193"},"modified":"2023-12-19T07:24:05","modified_gmt":"2023-12-19T13:24:05","slug":"our-team","status":"publish","type":"page","link":"https:\/\/maabrethren.com\/our-team\/","title":{"rendered":"Our Team"},"content":{"rendered":"
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Our Team<\/h1><\/div><\/div>

When you purchase insurance through Mutual Aid Agency, you get comprehensive coverage and peace of mind. You also gain personal access to our team of licensed and dedicated insurance agents:<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Kimberly
Rutter<\/h3>\n

General Manager<\/strong><\/p><\/div>

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Kim served as MAA\u2019s Vice President and Business Manager from 2012 to 2018, becoming General Manager in 2018. Her experience also includes 12 years as VP of Operations at a bank. In addition to the daily elements of management and oversight, Kim works to drive the board\u2019s vision and MAA\u2019s mission, ensuring clients\u2019 needs are met and keeping operations running smoothly. Kim is a Kansan to her core and enjoys all the outdoor beauty of the Sunflower State.<\/p><\/div><\/div><\/div><\/div><\/div>

<\/div><\/div>

ShEIla
Hummel<\/h3>\n

Business Coordinator<\/strong><\/p><\/div>

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Sheila filled a part-time role for MAA in the summer of 2019, enjoying it so much that she decided to leave her job as a Para-Educator and began working full-time for us that November. Sheila brings her positive attitude to every aspect of her work, which includes coordinating marketing initiatives and agency events, maintaining agency and individual insurance licenses, and more. Sheila values quiet walks in the peaceful hours of the early morning.<\/p><\/div><\/div><\/div><\/div><\/div>

<\/div><\/div>

Heather
Riffel<\/h3>\n

Customer Service Agent<\/strong><\/p><\/div>

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Heather has been serving our clients' policy needs since August of 2021. Her previous experience includes serving as a Para-Educator where she elevated her aptitude for patience, compassion, and efficiency, transferring those same skills to her work with MAA. Heather is a seasoned crafter, always on the hunt for a new project.  <\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

<\/div><\/div>

Kristy
Sare<\/h3>\n

Operations Coordinator<\/strong><\/p><\/div>

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Kristy was added to the MAA staff in October of 2018. After graduating from Kansas State with a degree in Animal Sciences, Kristy garnered office experience before coming to MAA, where she manages behind-the-scenes operations like system management and information accuracy. Kristy is an outdoorswoman at heart, especially with her dog, Lexie.<\/p><\/div><\/div><\/div><\/div><\/div>

<\/div><\/div>

JOSEPH (JOE)
FRIEND<\/h3>\n

Customer Service Agent<\/strong><\/p><\/div>

<\/div><\/div><\/div>

Joe joined the team in January of 2023, bringing prior insurance experience to his new role as Customer Service Agent at MAA. Unstoppable in his commitment to customer care, Joe strives to leave every client feeling safe, respected, and absolutely protected in their coverage. Joe is our resident drummer, musical dabbler, and sports enthusiast, as well as a dedicated dad to his two sons. <\/p><\/div><\/div><\/div><\/div><\/div>

<\/div><\/div>

Naomie Nichols<\/h3>\n

Receptionist and Customer Service Agent<\/strong><\/p><\/div>

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Naomie joined Mutual Aid Agency as Receptionist and Customer Service Representative in October of 2023 after working as a Special Education Para-Educator for almost 3 years. A calm demeanor and desire to help others makes her a great fit for being first in line to help our clients on the phone. After bonding with her mom while cooking together, Naomie almost chose to become a chef. She also worked in a coffee shop so knows just how she likes her coffee! The most satisfying part of Naomie\u2019s job is helping clients, no matter how small the request.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

When you purchase insurance through Mutual Aid Agency, you get comprehensive coverage and peace of mind. You also gain personal access to our team of licensed and dedicated insurance agents:KimberlyRutter General ManagerKim served as MAA\u2019s Vice President and Business Manager from 2012 to 2018, becoming General Manager in 2018. Her experience also includes 12 years […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/maabrethren.com\/wp-json\/wp\/v2\/pages\/193"}],"collection":[{"href":"https:\/\/maabrethren.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maabrethren.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maabrethren.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/maabrethren.com\/wp-json\/wp\/v2\/comments?post=193"}],"version-history":[{"count":19,"href":"https:\/\/maabrethren.com\/wp-json\/wp\/v2\/pages\/193\/revisions"}],"predecessor-version":[{"id":830,"href":"https:\/\/maabrethren.com\/wp-json\/wp\/v2\/pages\/193\/revisions\/830"}],"wp:attachment":[{"href":"https:\/\/maabrethren.com\/wp-json\/wp\/v2\/media?parent=193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}